English Deutsch Français Italiano Español Русский Japanese
Analyze Windows event logs efficiently

Upgrade policy

Event Log Explorer registered customers are entitled to free upgrades during one year from date of purchase. If your Free upgrade period has expired (you purchased the software more then one year ago), you can extend the upgrade period for the next year, by ordering the upgrade license at a discounted price.

Commercial license upgrade

You have two options when the period of free upgrades and technical support is over:

Standard license extension
Standard license extension is available after 3 months after the end of the previous period of upgrades & support or if you use offline methods of payment.

Grace license extension
Grace license extension is available for 3 months after the end of the previous period. The payment must be paid within 3 months + 5 workdays from the expiry of the current period of free upgrades and support. You can always check when your period of free upgrades expires right in the program - Main menu -> Help -> About. Grace license extension available for online buyers only. If you place a purchase order, you should choose Standard license extension.

Upgrade type Price (in US dollars) Action
Event Log Explorer Support/Upgrade
(per-user licensing)
Standard license extension $74.00
volume discounts available
Upgrade now
Event Log Explorer Support/Upgrade
(per-user licensing)
Grace license extension $49.00
volume discounts available
Upgrade now

Personal license upgrade

Upgrade of the paid personal license costs US$ 24.50. Upgrade now

If you do not receive your product license within a reasonable amount of time (usually two business days for credit card payments or two weeks for other payments), please notify us by submitting the trouble ticket! We apologize for any inconvenience caused by such delays.