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Credentials conflict
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Credentials conflict

Sometimes you need to connect the remote computer with different credentials (Tree -> Connect with different credentials). Such situation can occur when your account doesn't have enough permissions to access a remote log. However when you try to connect with different credentials, you may get credential conflict error:

Multiple connection to a sever or a shared resource by the same user, using more then one user name, are not allowed.

This error message appears in the Connect Error dialog, if connection is failed due to credentials conflict.

There are 3 ways to resolve this issue:

1. Disconnect previous connections to the server.
You can do it in the Connect Error dialog.
Sometimes this method doesn't work properly, e.g. when another local process reestablish connection to the server, and sometimes this method is not allowed because you may need the previous connections established.

2. Connect the remote server using IP address, instead of the computer name.
Just add a new computer to the tree, specifying it's IP address. E.g. if the remote server's IP address is, you can add it as \\ or even

3. Run Event Log Explorer using different (required) credentials.
In Windows XP you can just click right mouse button on the Event Log Explorer shortcut and select Run as. Then specify user name and password in the Run As dialog and press OK.


See also: Credential Manager


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